After Hours Care Specialist

Northeast Pediatric Associates PA

A Private Pediatric Practice located in Northeast San Antonio, TX, Northcentral San Antonio, TX, Schertz, TX & Castroville, TX

Has your child suffered an injury or showed signs of an illness that needs immediate attention? The Northeast Pediatric Associates PA team offers after-hours care to make sure your child’s health stays their top priority. The practice maintains two offices in San Antonio and one each in Castroville and Schertz, Texas. To learn more about after-hours care, call the office nearest you today. You can also book a consultation online.

After Hours Care Q & A

What is after-hours care?

When your child gets sick or suffers an injury, sometimes they need to be seen by a medical professional right away. Northeast Pediatric Associates PA offers medical care by appointment for your child 9am-5pm Mondays-Fridays, and 8am-noon Saturdays. But you could need care outside those hours.

That’s why the team provides quality health care, no matter the hour of the day. After-hours care allows you to seek treatment for your child’s illness or injury when the offices are closed.

After-hours care can include:

  • Getting medical advice over the phone
  • Helping you set up a telemedicine visit
  • Referring you to urgent care
  • Referring you to a hospital emergency room

The pediatric team provides you with expert guidance on what direction to take to treat your child quickly and effectively. Most pediatric needs can wait until the following day when you can schedule a same-day visit. But if your child needs immediate attention, the on-call clinicians can direct you to the best place of care.

How do I access after-hours care?

For after-hours care, call Northeast Pediatric Associates PA at 210-657-0220 and follow the prompts to reach the after-hours care helpline. The answering service picks up and transfers you to a pediatric nurse or to the provider who’s on call.

The answering service might ask you for your phone number, child’s name, date of birth, and a description of your child’s condition, whether they’ve suffered an injury or an illness.

This information can speed up the process of getting your child seen by your provider. If the answering service can’t transfer you, you should receive a call back in 5-30 minutes to get the guidance you need.

What conditions need after-hours care?

Conditions that can require an after-hours care call include:

  • High fever
  • Flu
  • Continuous diarrhea or vomiting
  • Severe abdominal pain
  • Respiratory issues
  • Fainting
  • Suspected poisoning
  • Suspected overdose of a dangerous drug
  • Broken bones, deep wounds, or burns
  • Allergic reactions
  • Animal bite

If you believe your child needs attention immediately for any sickness or injury, call the practice for the afters-hour care line.

Call Northeast Pediatric Associates PA today for more information or book a consultation online to learn more about after-hours care.