Advice calls are taken throughout the day. When talking to your doctor's assistant, please provide your name, the patient's name and date of birth, a current contact number, and your question or concern. If you are connected to voicemail, leave us a message with the above information and, a current contact number. Please know we will do our best to return your call promptly. If no one has returned your call within two hours, please call back. We want to be sure your questions are answered.